Organisation Summary

The Fijian Competition & Consumer Commission (FCCC) is an independent statutory body established under Section 7 of the FCCC Act 2010 that promotes effective competition and informed markets, encourages fair trading, protects consumers and businesses from restrictive practices, controls prices of regulated industries and other markets where competition is lessened or limited.

Purpose & Nature of Role

The Digital Graphic Designer creates and maintains the FCCC’s visual communication. The role designs and produces publications, awareness campaigns, digital and social-media content, infographics, video and branding collateral for every department, so that the Commission’s regulatory, consumer-protection and competition messages are clear, accurate, accessible and consistently branded across print and digital channels.

The role is the FCCC’s in-house design capability and the day-to-day custodian of the FCCC brand. It contributes directly to consumer awareness, stakeholder engagement, digital communication and the Commission’s standing as a credible regulator and employer.

Key Results Areas (KRAs)

Measures are agreed in the annual performance agreement. Indicative measures include:

• Requests delivered within the agreed turnaround; percentage of urgent requests met.
• Brand-compliance and accuracy of released material, including the number of post-release corrections.
• Requester and Executive satisfaction, measured through periodic feedback.
• Completion of planned publications and campaigns on schedule (e.g. annual report, campaign calendar).
• Maintenance of the template library and asset repository, and documentation of source files.
• Growth of digital content output and channel-ready formats against the communications calendar.

Key Accountabilities

• Design and lay out the annual report, corporate and business plans, market-study and regulatory reports, guidelines, brochures and fact sheets.
• Prepare print-ready and web-accessible files; manage proofing cycles with content owners and external printers.
• Develop creative concepts and visual identities for consumer-protection, competition and price-related campaigns, in consultation with the commissioning department.
• Produce posters, banners, flyers, signage, outdoor and event material.
• Create social-media graphics, e-newsletters, web graphics and digital advertisements to the approved content calendar.
• Adapt content to each channel’s specifications and support timely, reactive posts.
• Translate regulatory, market and complaints data into accurate, plain-language infographics and charts for public and Board audiences.
• Produce short explainers, campaign clips, event highlights and animated graphics, including basic editing, captions and export for each platform.
• Maintain the FCCC brand guidelines, template library (presentations, letterheads, forms, certificates) and design asset repository.
• Review material from other departments for brand compliance and advise on correct use of the logo, colors and typography.
• Keep source files organized, backed up and accessible for continuity.
• Operate the design request process: log, prioritise, schedule and report on requests, agreeing turnaround times with requesters and escalating conflicts to the line manager.
• Design training, induction, recruitment, staff-engagement and Executive Office presentation material.
• Obtain quotations and coordinate print and production suppliers within the Finance Manual and delegations.
• Ensure all Occupational Health & Safety procedures are followed according to the Health and Safety at Work Act 1996 while carrying out hazardous work outside or within the Office Premises.
• Ensure all the hazards concerning the area of work are highlighted prior to the reporting line.
• Ensure Innovation and continuous improvement and business excellence strategies are implemented on a random basis to achieve the desired outcome of FCCC.
• Any other duties that may be assigned by the line manager within the scope of the operations department.

Qualification

Certificate IV (Level 4) or Diploma in Graphic Design, Visual Communication, Multimedia Design or a related discipline from a recognized institution or professional certification in design, digital media or communications.

Knowledge and Experience

• Up to 2 years of professional graphic design experience, which may include a structured internship or graduate trainee placement
• Demonstrated portfolio covering print, digital and social-media design
• Experience with Canva, Figma or similar collaborative design platforms
• Web content and e-newsletter platforms; basic photography, videography & animation
• Knowledge of accessibility and plain-language design principles
• Ability to produce or coordinate material in English, iTaukei and Fiji Hindi
• Familiarity with data visualisation practice
• Understanding of competition and consumer-protection concepts, or willingness to learn

Refer attached -Digital Graphic Designer JD.pdf