Organisation Summary

The Fijian Competition & Consumer Commission (FCCC) is an independent statutory body established under Section 7 of the FCCC Act 2010 that promotes effective competition and informed markets, encourages fair trading, protects consumers and businesses from restrictive practices, controls prices of regulated industries and other markets where competition is lessened or limited.

Purpose & Nature of Role

The Senior Enforcement Officer is an operational role responsible for managing high-profile investigations, supervising a team of enforcement officers, and providing strategic input into enforcement priorities, and policy. This role requires advanced investigation expertise, leadership capability, and strong legal understanding and strong analytical reporting skills. The role ensures enforcement actions are thorough, within relevant procedures, accurate, efficient and strategically aligned with FCCC priorities and deliver effective compliance outcomes. The position also plays a key role in capability development of the enforcement team. The purpose of the Senior Enforcement Officer is to lead the enforcement of the FCCC Act 2010 and all other relevant laws by enforcing the provisions and ensure compliance, carrying out investigations and enforcement action for any breaches noted.

Key Results Areas (KRAs)

• Achievement of Department Output as per annual plan.
• Lead complex and high-profile investigations involving significant public interest, legal complexity.
• Ensures quality assurance for all investigations conducted in accordance with the standard operating procedures (SOP) and applicable policy.
• Ensure enforcement cases are managed in a timely manner in accordance with SOP and legislative provisions whilst maintaining high-quality investigation reports and records.
• Develop enforcement strategies, policies, frameworks and enforcement priorities.
• Promote stakeholder engagement in compliance.
• Build enforcement capability through training, coaching, and professional development of the department.
• Enforcement and market data is accurate and current and is analyzed to quantify non-compliance and target enforcement effort on a risk basis.
• Responsible for preparing high-quality reports, board papers and submissions are accurate, evidence-referenced, timely, and capable of withstanding legal, audit and stakeholder scrutiny.
• Knowledge of data management and performance measures
• Proficient in Microsoft excel and reporting tools
• Ability to manage multiple reporting deadlines
• Strong written and verbal communication

Key Accountabilities

• Assist Manager in the overall operational, budgetary and financial responsibilities and activities of the Department.
  
• Assist Manager when delegated, complaint screening, Triage and assessment warranting jurisdiction, priority, and investigation of complaints.
• Lead investigations into complex cases involving multiple respondents, cross-jurisdictional issues, or significant economic impact.
• Lead market monitoring including inspections to ensure compliance.
• Manage enforcement cases aligning with the relevant SOP and relevant policies as per the timeline.
• Collect, clean, consolidate and verify enforcement data from complaints, inspections, market surveillance, price and rent monitoring, and FCCC information systems, maintaining a single reliable source of truth for the Department.
• Perform quantitative analysis of enforcement and market data, including trend, comparative, time-series and exception analysis, to establish the scale, frequency and impact of non-compliance.
• Prepare data analysis reports, dashboards and visualizations to support weekly, monthly, quarterly and annual reporting, ensuring all figures are reconciled and traceable to source records.
• Maintain proper records to support the reporting requirements
• Translate analytical results into practical enforcement recommendations, including proposed interventions, sector targeting and allocation of departmental resources.
• Liaise with the Department on data access, system reporting requirements, shared datasets and improvements to data capture.
• Coach and quality-check Enforcement Officers on accurate data capture, record keeping and basic analysis, so that departmental data is reliable at the point of collection.
• Ensure enforcement processes comply with FCCC’s governance frameworks, internal controls, and decision-making protocols.
• Oversee the quality and completeness of departmental reports, investigation files, and enforcement submissions.
• Provide quality assurance review of investigation reports, ensuring legal sufficiency and evidentiary rigor
• Lead negotiations of complex enforceable undertakings with businesses and their legal representatives
• Coordinate with FCCC Legal team on prosecution strategy, evidence disclosure, and court proceedings
• Take lead role in special investigations in line with the provisions of the FCCC Act 2010.
• Analyze enforcement outcomes and trends to identify systemic compliance issues and emerging risks
• Any other duties as and when required and in line with the FCCC Act 2010.

Qualifications

A Bachelor's Degree in Economics, Commerce, Business Administration or a related field is preferred. Candidates with a minimum of 5 years or more extensive enforcement or regulatory experience may be considered in lieu of formal qualifications.

Knowledge and Experience

• Minimum of 5 or more years of experience in investigations, enforcement, or regulatory compliance with progressive responsibility.
• Demonstrated experience leading complex investigations and enforcement activities. 
• In-depth knowledge of FCCC Act 2010, consumer protection laws and consumer protection provision. 
• Strong understanding of the regulated industries 
• Knowledge of enforcement strategy development and risk-based compliance approaches 
• Experience in stakeholder management including dealing with senior executives, legal counsel, and government officials 
• Understanding economic analysis and market behavior is highly desirable 
• Training in advanced investigation techniques, leadership, or project management is an advantage

Click here to download the full position description (PDF).   JD- Senior Enforcement Officer.pdf